🪄 Toniradler’s Happy Returns Spell — Stress-Free Magic Fixes

We want every piece to spark joy! If something’s not quite magical, our return process is as simple as waving a wand.

🌟 The Golden Rules

🧳 How to Cast a Return Spell
1. Email Our Wizards
✉️toniradler@gmail.com
Subject: "Return Request: Order #TR✨123"
Include: Photos + reason (helps us improve!)

2. Pack with Care

Re-seal in original enchanted box (no tape on artwork!)

Include return form (download [HERE])

3. Ship to Our Castle
Toniradler Returns
Unit 1606, Starlight Plaza, 28 Salisbury Rd, Tsim Sha Tsui, Hong Kong

⚡ Fast-Track Exchanges
Broken in transit? Wrong item?
Email us within 48 hours with:

1.Order number + photo of issue

2.We’ll send replacement immediately (no return needed!)

🌍 International Return Tips
Label Clearly: Write "RETURN - NO COMMERCIAL VALUE" on the box

Track Your Dragon: Use DHL/FedEx (we can’t find untracked owls!)

Customs Forms: Select "Returned Goods" to avoid double-tax

💸 Refund Fairy Dust
Original Payment Method: Refunds go back to your card/PayPal in 3-5 days

Store Credit Option: Choose +10% bonus sparkle credit for future magic!

Lost in Transit?: We’ll reship/refund if tracking shows "failed delivery"

❤️ We’ll Make It Right If...
You receive a defective cloud lamp (we’ll send a new one + return label!)

The wrong unicorn decal arrives (keep it + we’ll ship the correct one free)

Customs overcharges you (email receipt for reimbursement)